Privacy Policy

Welcome to CAMSNEL SaaS LLP

At CAMSNEL SaaS LLP (hereinafter referred to as "CAMSNEL" and/or "https://camsnel.com" and/or "We"), accessible at https://camsnel.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CAMSNEL and how we use it. .

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at legal@camsnel.com.

The Information We Collect

As used in this Policy, “personal information” means any information which, either alone or in combination with other information, identifies any person as an individual, such as their name, phone number, mailing address, and email address.

Information the "Client(s)" and/or "User(s)" provides us

We collect information, including but not limited to personal information, the "Client(s)" and/or "User(s)" provide us voluntarily, with regards to CAMSNEL Services. For example:

  • We collect the first and last name, email address, phone number of the contacts to whom the "Client(s)" and/or "User(s)" desires to avail the CAMSNEL Services with, as entered by the "Client(s)" and/or "User(s)" on our server.
  • We may retain information on the Client’s behalf that is stored using the Subscription Account, including postal address, phone number, fax number, company name etc.

Information collected through Website

We automatically collect certain information via technology:

  • Pixel Tags: In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier. In contrast to Cookies, which are stored on a "Client(s)" and/or "User(s)" computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages and determine whether those e-mails have been opened. We may use this information to reduce or eliminate messages sent to a "Client(s)" and/or "User(s)". We do not tie the information gathered by Pixel Tags to our "Client(s)" and/or "User(s)" personal information.

Security of the information/Data collected

We take the security of our "Client(s)" and/or "User(s)" information, personal information and other Data collected pertaining to "Client(s)" and/or "User(s)", very maintain commercially reasonable administrative, technical, and physical safeguards to help protect such personal information/Data in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction to the best of our ability. However it is important to note that, no transmission over the internet is 100% secure. seriously.

How we use the information/Data collected

We may also retain information/Data we process on behalf of our "Client(s)" and/or "User(s)" for as long as needed to (i) provide services to our "Client(s)" and/or "User(s)"; and (ii) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • To operate, maintain, and improve our Services and products;
  • To understand and enhance the "Client(s)" and/or "User(s)" experience of our products and Services.

Sharing of information/Data collected

We do not share any information/Data with third parties without the "Client(s)" and/or "User(s)" consent other than:

  • Third Party Service Providers With third parties who work on our behalf, provided that such third parties are bound to our obligations and responsibilities as contained herein including to privacy protection. These companies are authorized to use the information/Data only as necessary to provide these Services to the "Client(s)" and/or "User(s)". These services may include providing cloud computing infrastructure, website crash reporting, and providing customer support or account administration;
  • Lawful Requests: To comply with laws or to respond to lawful requests and legal process (provided that CAMSNEL will endeavour to notify You if CAMSNEL has received a lawful request for Your information);
  • Protection of Rights and Property: To protect the rights and property of CAMSNEL, our agents, customers and others including to enforce our agreements, policies and this Terms of Condition, Privacy Policy and GDPR Policy.
  • Corporate Restructuring: For the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, information/Data may also be transferred as a business asset. If a company acquires CAMSNEL, business or assets, that company will possess the information/Data collected by us and will assume the rights and obligations regarding such information/Data as described in this Terms of Condition, Privacy Policy and GDPR Policy.
  • User Feedback: We often receive feedback and comments from users who have had positive experiences with our Services. We may post user feedback on our platform or website from time to time. We will share the Client’s feedback with their name.
  • Creation of Anonymous Data: We may create anonymous data records from personal information by excluding information (such as one’s name) that makes the data personally identifiable to You. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve the same. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
  • With respect to our Services, CAMSNEL collects information under the direction of its "Client(s)" and/or "User(s)" (the data controller), and has no direct relationship with the individuals/"Client(s)" and/or "User(s)" whose personal information it processes. If any "Client(s)" and/or "User(s)" would no longer like to be contacted by the "Client(s)" and/or "User(s)" that uses our Service, or seeks to correct, amend, or delete Data/information either due to inaccuracy or otherwise, such User shall be required to contact/address the query to the "Client(s)" and/or "User(s)" directly, or use the option to unsubscribe from the same in case of an email.

Unsubscription / Termination

  • Any "Client(s)" and/or "User(s)" may unsubscribe from our Service by notifying us, atleast 2 (Two) days prior to the expiry of their plan.
  • We reserve the right to restrict, suspend, or terminate access to the Services at any time, if in our sole determination, the "Client(s)" and/or "User(s)" (i) is using the Services in a manner that violates applicable laws or (ii) a breach in the Terms of Condition, Privacy Policy and GDPR policy contained herein; or (iii) upon the "Client(s)" and/or "User(s)" failure to make payments on a timely basis.

WARRANTIES AND DISCLAIMERS

  • Our Services are provided to the "Client(s)" and/or "User(s)" without any guarantees, conditions or warranties as to its accuracy to the maximum extent permitted by law. The Services provided by us, are provided “as is” or “as available” and we disclaim any and all warranties, express or implied, including but not limited to any warranties of accuracy, and reliability for a particular purpose. We do not guarantee and are not liable for any failure to access or store Your data on our server, as a part of our Service, at any time. Like cloud-based applications, we are vulnerable to the inherent unreliability of the internet. Therefore all such warranties, representations, conditions and undertakings are hereby excluded.
  • However, we do pride ourselves on reliability. We use modern cloud computing services for our technical infrastructure, which are robust, redundant, and reliable. We also monitor the status of the Service closely so that we can take prompt action in the case of an outage. So we're doing our best here to keep the Service working to the best standards.
  • Our Service is provided without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, or fitness for a particular purpose. Without limiting the foregoing, We make no warranty that:
    • The service will meet the "Client(s)" and/or "User(s)" specific requirements;
    • The service will be uninterrupted, timely, secure, or error-free;
    • The accuracy of the Analysis Report/Daily Digest;
    • The quality of the Service subscribed by the "Client(s)" and/or "User(s)" will meet Your expectations, or be free from mistakes, errors, or defects; or
    • Any errors or defects in the Service will be corrected.
  • Our Service could include technical or other mistakes, inaccuracies, or typographical errors. We may make changes to the materials and Services, including the prices and descriptions of any Service, at any time without notice. Our Service materials may be out of date, and we make no commitment to update such materials or Services.
  • The use of our Service, is done at the "Client(s)" and/or "User(s)" own discretion and risk. Any analysis made/decision taken with reliance on our Services is done at the sole discretion and risk of the "Client(s)" and/or "User(s)", and we shall not be held liable to the "Client(s)" and/or "User(s)"/any third party, for any damage or loss incurred to the "Client(s)" and/or "User(s)" due to the same.

Our Liability

  • We shall not be liable for any direct, indirect or consequential loss or damage incurred by any "Client(s)" and/or "User(s)" or in connection with the use, inability to use, or results or the use of the Website, any websites linked to it and any materials posted on it.
  • We shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following:
    • The use, or the inability to use the Services;
    • Any acts or omissions by the "Client(s)" and/or "User(s)" with regards to its "Client(s)" and/or "User(s)";
    • Infringement of right to privacy or any other right, of any person or entity whose Data, including contact information with regards to CAMSNEL Services, is shared with CAMSNEL SaaS LLP;
    • emails sent out to the contacts based on the wrong information entered on our server by the "Client(s)" and/or "User(s)";
    • Any late receipt of emails, reminders for meetings due to servers being jammed or for any other reason;
    • Any defect in the Data, information provided to us by the "Client(s)" and/or "User(s)";
    • Unauthorized access by third parties to the Subscription Account of the "Client(s)" and/or "User(s)" and the Services the "Client(s)" and/or "User(s)" has subscribed to/ any other information pertaining to the "Client(s)" and/or "User(s)"; and
    • Any matters relating to Services however arising, including negligence.
  • The limitations and exclusions of liability to our "Client(s)" and/or "User(s)" under the terms shall apply to the maximum extent permitted by law and shall apply whether or not we have been advised of or should have been aware of the possibility of any such losses arising
  • The "Client(s)" and/or "User(s)" is advised and required to inform its customers, friends, Colleagues, Clients, etc. of the arrangement of sharing and storage of data with CAMSNEL and make it terms of use of its own website such that no liability is created on behalf of CAMSNEL for the act of sharing and storage of data.

Limitation Of Liability

CAMSNEL will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if CAMSNEL has been advised of the possibility of these damages), resulting from "Client(s)" and/or "User(s)" use of the Services, or CAMSNEL’s provision of any Services. Under no circumstances will the total liability of CAMSNEL arising out, of or related to "Client(s)" and/or "User(s)" use of the Services (including but not limited to warranty claims) or CAMSNEL’s provision of any other Services, regardless of the forum and regardless of whether any action or claim is based on contract, tort, negligence or otherwise, exceed the amount of Rs. [5,000]/- only..

Indemnity

"Client(s)" and/or "User(s)" will defend, indemnify and hold harmless CAMSNEL, and its affiliates, officers, agents, employees, representatives, and assigns, from any costs, damages, expenses, and liabilities resulting from claims (by either a User or any third party) due to (i) "Client(s)" and/or "User(s)" use of the Services, (ii) "Client(s)" and/or "User(s)" violation of this Terms and Condition, Privacy Policy, GDPR Policy (iii) "Client(s)" and/or "User(s)" act or omission with regards to their obligations to a User or third party (iv) "Client(s)" and/or "User(s)" violation of any rights of a third party through use of the Services, or (v) sharing of Data/ any other information by the "Client(s)" and/or "User(s)" to CAMSNEL.

Trademarks And Publicity

  • “CAMSNEL,” the CAMSNEL logo, and any other product or service name or slogan displayed on the Website pertaining to the Services are trademarks of CAMSNEL, or its affiliates, and may not be copied, imitated or used, in whole or in part, without the prior written permission of CAMSNEL or the applicable trademark holder. "Client(s)" and/or "User(s)" shall not use any metatags or any other “hidden text” utilizing “CAMSNEL” or any other name, trademark or product or service name of CAMSNEL without prior written permission.
  • "Client(s)" and/or "User(s)" agrees to allow CAMSNEL, and hereby does provide CAMSNEL with the necessary rights and licenses, to use "Client(s)" and/or "User(s)"’s name and logo on the CAMSNEL website, blog and/or in marketing materials, including case studies and as press references, to identify "Client(s)" and/or "User(s)" as a "Client(s)" and/or "User(s)" of CAMSNEL. "Client(s)" and/or "User(s)" agrees to act as a "Client(s)" and/or "User(s)" reference for the Services and "Client(s)" and/or "User(s)" agrees to respond reasonably to all such reference contacts.

Viruses, Hacking And Other Offences

  • No person, including the "Client(s)" and/or "User(s)" must attempt to hacking into our servers for any purpose, by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful (collectively referred to as “Viruses”). They must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to this website. They must not by any means, attack our website or our server.
  • By breaching this provision, such person may commit a criminal offence under the relevant laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing Your identity to them. On the occurrence of an event of such a breach by a "Client(s)" and/or "User(s)", such "Client(s)" and/or "User(s)" rights to use our Services will cease immediately. 
  • We will not be liable for any loss or damage caused by an attack or Viruses that may infect a "Client(s)" and/or "User(s)" computer equipment, computer programs, data or other proprietary material due to use of the Website or to downloading of any material posted on it, or on any other website linked to it, or by using our Services.

Jurisdiction And Applicable Law

The courts in India will have exclusive jurisdiction over any claim arising from, or related to our Website. The Terms and Condition, Privacy Policy, GDPR Policy are governed by Indian law. All matters of dispute are subject to the courts in the city of Surat.

Severability

In the event that any part of this Terms and Condition, Privacy Policy, GDPR Policy shall be held by a court of competent jurisdiction to be unlawful or otherwise unenforceable, the remainder of the Terms and Condition, Privacy Policy, GDPR Policy shall remain in full force and effect to the maximum extent possible, and an attempt shall be made to substitute the unenforceable provision with an enforceable provision of similar intent.

Assignment

  • CAMSNEL may, at any time, assign this Terms and Condition, Privacy Policy, GDPR Policy and/or its rights and obligations under the same to any entity, in its sole discretion.
  • If there is a change of ownership or control in CAMSNEL's business (whether by merger, sale, or otherwise) or if there is an asset sale, the "Client(s)" and/or "User(s)" information, inclusive of personal information, could be disclosed as part of such a process and / or sold as part of that transaction. Your personally identifying information potentially could be used by the purchaser of the business. However, if that business materially changes this statement or the information-handling practices as described in the Privacy Policy, the "Client(s)" and/or "User(s)" will be notified by email, and such "Client(s)" and/or "User(s)" may opt-out of the use of the "Client(s)" and/or "User(s)" existing information in a new manner. This Terms and Condition, Privacy Policy, GDPR Policy may change to the benefit of any successors or assigns of CAMSNEL.

Amendments

  • CAMSNEL reserves the right, in our sole discretion, to change, modify, and or delete portions of the terms of this Terms and Condition, Privacy Policy, GDPR Policy at any time.
  • CAMSNEL shall make best efforts to notify You via email, or by other means as required by law, of any such modification, or use of the Data/information collected through the Website or otherwise, in a manner materially different from the manner specified at the time of collection. The same can also be notified by us by posting a notice on our website for a period of 15 (Fifteen) days prior to such use.
  • However, it shall be Your responsibility to read and understand the Terms and Condition, Privacy Policy and GDPR Policy as prevalent from time to time. Continued use of our Services shall be deemed to constitute acceptance of the Terms and Condition, Privacy Policy and GDPR Policy as amended.

Your Concerns

If you have any concerns about our Services, or any feedback, please contact us at feedback@camsnel.com.
Your feedback is valuable to us.

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